Returns and exchanges
If you wish to return or exchange your item, contact us at firstname.lastname@example.org. Please include in the subject line: "I wish to exchange/return my item." Include in the email your full name, item code, and delivery address. Please also let us know what is the main reason for the return.
In order to receive a refund or exchange, you must notify us within 14 days from delivery of goods, items must be unworn and in perfect condition, in their original packaging with all garment tags still attached. You are responsible for return shipping costs. We are not able to provide a refund for items that do not reach our office. We recommend tracking and insuring your return package.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Once approved, your refund will be processed and credit will be applied to your credit card or original payment method.